Last updated: September 9, 2025
1. Introduction
At Learning Trade Center of Florida (LTCF) (“LTCF,” “we,” “our”), we value and protect your privacy. This Privacy Policy (“Policy”) explains how we collect, use, store, and share your personal information when you access our website https://learningtcf.com (the “Site”) and our online courses, subscriptions, and related services (the “Services”).
By using the Site or Services, you (“User”) agree to this Policy and to our Terms of Service.
2. Data Controller
The controller of personal data is Learning Trade Center of Florida (LTCF), based in Florida, USA. This Policy applies only to services provided directly by LTCF.
3. User Rights and Control
Users may request access, correction, deletion, or updates to their personal data by emailing support@learningtcf.com. We respond within 30 days, subject to legal exceptions.
Users may also:
- Withdraw consent at any time (for marketing).
- Configure browsers to limit cookies.
- Opt out of promotional emails using the unsubscribe link.
4. Information We Collect
a) Provided by Users: registration data, payment data (processed by third parties), academic records, communications, optional surveys.
b) Automatically collected: IP address, browser/device info, pages visited, cookies, geolocation (if authorized).
5. How We Use Information
We use data to:
- Manage accounts, courses, and certifications.
- Send technical notices, support, and reminders.
- Personalize learning and improve the platform.
- Send promotional content only with user consent.
- Comply with legal and security obligations.
- Conduct statistical and quality analysis.
6. Data Sharing
We may share information with:
- Service providers (hosting, support, proctoring).
- Payment processors.
- Analytics and marketing tools (e.g., Google Analytics).
- Legal authorities when required.
- Corporate processes (mergers/acquisitions).
- Anonymous or aggregated data for research.
7. Data Retention
We retain personal data only as long as necessary to deliver Services or comply with legal obligations.
8. Cookies and Similar Technologies
We use session and persistent cookies for security, preferences, and traffic analysis.
By using the Site, you agree to the use of cookies under this Policy. You may disable them in your browser, though some features may not function properly.
9. Security
We use reasonable technical and organizational safeguards. However, no system is fully secure. Users must protect login credentials.
10. Third-Party Sites
The Site may contain links to external sites. LTCF is not responsible for their privacy practices.
11. Children’s Privacy
The Site and Services are not intended for individuals under 18. We do not knowingly collect data from minors.
12. International Processing
Data is processed in the United States. If you reside elsewhere, you consent to the international transfer of your data, with reasonable safeguards.
13. Changes to this Policy
We may update this Policy periodically. The current version will always be posted on the Site.
14. SMS Messaging Terms
By providing your phone number and agreeing through our website forms, you consent to receive SMS messages from Learning Trade Center of Florida (LTCF).
- Message frequency may vary.
- Message and data rates may apply.
- Reply HELP for assistance or STOP to unsubscribe.
- Consent is not a condition of purchase.
- We respect your privacy. Your mobile information will not be shared, sold, or rented to third parties for any reason.
For more information, please review this Privacy Policy or contact us at support@learningtcf.com.
15. Contact
- Learning Trade Center of Florida (LTCF)
- 📧 support@learningtcf.com
- 🌐 https://learningtcf.com
- 📞 (407) 634-7948
- 📍 Florida, USA
📌 Note: In case of conflict between the Spanish and English versions, the English version shall prevail.